1: Storyboard the ‘customer journey process’ for your disruptive innovation
2: Ensure complete compliance with all relevant obligations
3: Create collateral for concept evaluation focus group sessions
4: Produce report on concept evaluation – to gain permission for Prototype Build Phase
Kingston Unity JISA
Ai-London developed this product with Kingston Unity. Customers design the best experiences! Ai-London works with you and your customers to research and design concepts, products and processes. We anchor concept capture around users and customers to deliver optimised experiences. By doing this, we identify the functions, interfaces and emotions that they value and blend them with your new proposition to develop a best in class new digital financial service.
To kick-start digital-product innovation that meets changing customer expectations. Work with us to master big data and advanced analytics to better understand customer behaviour. Partner with us to automate operations and digitise business processes.